How it works Bureaus Workers Verification Contact
Bureau-vetted & verified

Hire domestic help you can actually trust.

Hakika helps Nairobi households find nannies, house managers, cooks and caregivers you can trust. Every one is ID and phone verified, and listed by a registered bureau that puts its name to their good-conduct check and their references. Search, shortlist, and connect when you find the right fit.

ID verified Conduct checked by the bureau References called by the bureau
JK
Cook · Lavington · 5 yrs
Listed by Upendo Bureau
  • National ID verified
  • Phone verified
  • References contacted by the bureau
Swahili English
National ID verified Good-conduct cleared Bureau-backed Numbers masked References checked
Why Hakika

Trust, built into every step

Every worker here is verified by a registered bureau before you see them.

Multi-level verification

Hakika verifies the worker’s ID and phone, and approves the bureau behind them. The bureau declares, on record, that it saw the original ID, checked the Certificate of Good Conduct and called the references. All of that happens before a worker appears in search.

Backed by real bureaus

Every worker is onboarded and stood behind by a registered, KYC'd bureau who legally attests to their details. Accountable people, not anonymous listings.

Search that fits your home

Filter by role, language, area, live-in preference and experience, so you only spend time on workers who match what your household actually needs.

Accountability when it matters

If something goes wrong, report a problem. The bureau has to respond, and unresolved issues escalate to our team for review.

Private & consent-first

Contact numbers stay masked until you connect, and every worker opts in and controls their own profile before it ever appears.

Skills, languages & experience

Every profile shows role types, languages spoken, years of experience and live-in preference. These are the details that decide whether someone fits your home.

How it works

Three simple steps, whoever you are

1

Browse bureaus & workers

Start with a verified bureau you trust and explore the workers they vouch for, or search all verified workers by role, language and area.

2

Connect when it's a fit

Found the right person? Reveal their contact and reach out to arrange a conversation.

3

Hire & confirm

Agree terms and mark the hire. The worker's bureau confirms the placement, so records stay accurate.

1

Get verified by a bureau

A registered bureau confirms your ID, references and clearances, building your credibility.

2

Review & own your profile

Confirm your details, accept the terms, and control what's shared. Your profile only goes live once you consent.

3

Get discovered & placed

Households across Nairobi find you and reach out. Your verified status stays with you across the market.

1

Onboard & vet workers

Register the workers you represent and run them through verification and reference checks.

2

Manage placements

Track your listed workers, introductions and confirmed placements from one dashboard. Your book of business, organised.

3

Build your public track record

Confirmed placements and a clean complaint record build your standing, so more households choose the workers you stand behind.

Built for all three sides

Everyone wins when trust is the default

Households

  • Pre-verified candidates only
  • Filter by role, area & working style
  • Connect only when you find a fit
Find help

Domestic workers

  • A verified profile that proves your worth
  • Get discovered by real households
  • Your consent respected. You own it
Create profile

Bureaus & agencies

  • Onboard and vet your workers
  • Reach households you couldn't before
  • Build a public track record
Partner with us
10
Verified workers
4
Partner bureaus
100%
Bureau-verified
Nairobi
Now live
Verification

Vetting that actually means something

Before a worker is discoverable, they pass a layered check. A "Verified" badge on Hakika is a promise, not a formality.

Start hiring safely

Identity

National ID on file: the bureau attests they saw the original.

Good conduct

The bureau attests the worker’s Certificate of Good Conduct is genuine and current.

References

The bureau attests it called the references and verified them, before listing.

Bureau attestation

A KYC'd bureau legally signs off on every detail.

Hakika: Swahili for "certainty"

Hire with confidence

Join households, workers and bureaus building a safer, fairer domestic-work market.